Campra Refund & Cancellation Policy

Effective date: 3 August 2026 Last updated: 3 August 2026

This policy explains cancellation and refunds for paid Campra subscriptions. It forms part of our Terms of Service. Subscriptions are sold and processed by our Merchant-of-Record payment partner, whose checkout terms also apply.

Cancelling

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals. You keep access to your plan until the end of the current paid billing period; we don't charge you again after that.

First-month guarantee

If Campra is not right for you, email support@campra.dev within 30 days of your first payment and we will refund it in full. We cancel your subscription at the same time so nothing further is charged, and if a second payment has already gone out we refund that too.

A billing month can be shorter than the guarantee: if you pay on 1 February, your renewal falls on 1 March, which is day 28 and still inside the window. That second payment is covered.

After the first 30 days, subscription fees are non-refundable for partial or unused periods, except where required by law.

EU/EEA consumers - right of withdrawal

If you are a consumer in the EU/EEA, you normally have a 14-day right to withdraw from a distance contract for a full refund. Because Campra gives you immediate digital access, at checkout we ask you to:

1. expressly request that the Service start immediately, and
2. acknowledge that, by doing so, you lose your 14-day right of withdrawal once the Service begins.

If you provide this consent, you will not be entitled to withdraw once the Service has started. If you do not provide it, we cannot begin providing the Service until the 14-day period has passed. Mandatory consumer rights that cannot be waived are unaffected.

How to request a refund (where applicable)

If you believe you're entitled to a refund under law, contact support@campra.dev with your account email and details. Refunds that we approve are issued through the original payment method via our payment partner.

Changes to this policy

The satisfaction guarantee described above is live now. We may update this policy in future (for example, to introduce free trials); any changes apply to purchases made after they take effect, and never reduce a guarantee you have already bought under.

Contact

support@campra.dev - TT Nordic Digital Health AS, Skogstjernebakken 5, 8515 Narvik, Norway.